JOB DESCRIPTION: ACCOUNT DIRECTOR (Full -or- Part Time Employment)
Reports to: Vice President of Relationships
Because we want to be up front, please know that this position will have a 90-day probationary period from the start date. We want to make sure this is a right fit for everyone.
Salary Range
Commensurate with experience.
Payroll + Benefits
You will be paid bi-weekly on every other Friday in accordance with the Company’s normal payroll procedures (26 pay periods per year). At this time, Ensemble does not offer any additional benefits to employees outside of paid vacation and personal time off.
Perks
Ensemble offers paid holidays per the outlined schedule below, and you are also entitled to 10 paid time off (PTO) days per calendar year (your paid time off will be prorated for 2021 based on your formal start day). You may roll over three unused PTO days to the following year.
Mileage, travel and expense reimbursement policies are available to you upon your start. Ensemble will provide a laptop computer and all necessary software to accomplish the job. We request that employees use their personal cellphones and receive a stipend for work use. You will also receive a $50 allowance per pay period for your cellphone use. Office supplies (including a printer, scanner, etc.) are available at the office. Should employees choose to work from home for portions of their workdays, we ask that they take responsibility for outfitting a proper workspace outside of the office.
Work Environment
Since 2020, Ensemble has adopted a flexible work environment. Given the nature of our business, some weeks are heavier and some are lighter, and we encourage recuperation time when business is slower. We maintain an office in The Cedars (just south of Downtown Dallas) and enjoy face time with the team but encourage our team to work in the environment that best suits their comfort level, work style, and efficiency. We are much more drawn toward fulfilling our promises than punching a clock (although we do ask our team to track their time since we are an agency model, and our revenue is contingent upon hours!). We are flexible, especially given our current circumstances, and when face time is involved, we take every precaution to make sure that our employees, clients, vendors, and contractors are as safe as possible.
Responsibilities
Client-facing experience/tasks: Leading clients through challenges that arise, leading client meetings, establishing client approved-communication / scheduling / file sharing processes / protocols, etc.
Ability to lead projects while jumping into a support role or onsite role with team members who are leading other projects.
Experience in strategic planning and/or creative and theme development. The ability to help the "vision of the event" come to life.
Responsible for (short and long-term) project management and teams working on those projects
Responsible for projects being completed on time and on (or under) budget
Responsible for managing the day-to-day client relationship and needs
Responsible for knowing all of the ins and outs of current clients / projects
Prepare meeting agendas, update reports and timelines, and wrap up reports for projects
Directs client and vendor relationships and contracts
Coordinates with Vice President to set up new client and vendor set-up and paperwork (including filing W9s and signed contracts)
Ensures all vendor invoices are routed and coded to proper projects; coordinates with team to determine special needs/priorities
Provides input to President and Vice President for proposals, statements of work and estimates for current/potential clients
Consult with Vice President before committing to timelines with clients
Responsible for quality control on products (from staff and vendors)
Identifies when a capacity or skill set is needed and makes recommendations to management team for a solution
Experience Required
Minimum of seven years of experience in event planning, project management, production, public affairs, advertising, marketing or public relations
Strong project management skills
Strong budget management experience
Experience managing a team as well as vendors
Excellent verbal communication skills, as well as presentation skills
Advanced computer skills with expert-level knowledge of Microsoft programs and Adobe Suite a plus
Knowledge of social media platforms (Instagram, Facebook, Twitter, etc.)
Experience with InDesign, MailChimp, Eventbrite, Squarespace is a plus
Ability to lead teams and mentor employees
Ability and willingness to travel as necessary for certain projects
BS/BA degree strongly preferred
Soft Skills We Admire
Tenacity, grit, and the ability to problem solve in real time
Joie de vivre and a sense of humor
Ability to work as a member of a team, as well as independently
Ambition and drive
Excellent communication skills (written and oral)
Organized
Detail-oriented
Strong work ethic
Flexible and nimble since 2020 (and 2021) didn’t work out as we all planned!
Professional conduct within and outside office while conducting agency business
Strong moral and ethical values
2021 Holidays
January 1 - New Year’s Day January 18 - Martin Luther King Jr. Day February 15 - Presidents’ Day April 2 - Good Friday (Easter Weekend) May 31 - Memorial Day July 5 - Independence Day September 6 - Labor Day November 24-26 - Thanksgiving December 23-24 - Christmas December 31 - New Year’s Eve
Our Values
Ensemble does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender identification or expression, age, national origin (ancestry), marital status, pregnancy, parental or family status, sexual orientation, veteran status, physical or mental disability, or any other characteristic protected by federal, state, or local laws in any of its activities or operations. These activities include, but are not limited to, recruitment and hiring decisions or other employment related decisions, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.
Confidentiality. In the course of your employment with Ensemble, you will have access to and will acquire knowledge of confidential and proprietary company and client information. This information includes, without limitation: marketing and strategies; customer names, needs, and other information; client potential; and other types of information which would place Ensemble and/or its clients at a competitive disadvantage if known by or revealed to competitors or customers. Accordingly, Ensemble employees agree to never disclose to any person or entity any of Ensemble or its clients’ confidential information.
At Will. Your employment with Ensemble will be “at will” and therefore this letter does not constitute an employment contract. As such, either you or the company may terminate the employment relationship at any time for any reason, other than an unlawful reason, with or without cause, and with or without notice to the other. Nothing herein or elsewhere constitutes or shall be construed as a commitment to employ you. We request, as a courtesy that, in the event of your resignation, you give the company at least a two-week notice period, or as much notice as possible, to enable us to successfully reassign your duties or find a replacement.
